Call Management Software

In any environment where staff have access to telephones, it is important to ensure that you can monitor and manage your telephone usage. ECL can provide Call Management Software that will provide you with every piece of information you could require about your organisations of the telephone.

Some key components of our software include;

• Reports on usage & expenditure by employee, department or individual handset
• Monitor peak periods in call traffic both incoming and outgoing
• Assess utilisation of lines and extensions to ensure you have the right number or operators and or telephone lines
• Produce expenditure reports on area on telephony.

For a free demonstration of ECL’s Call Management Software please contact us on 0870 242 1718.